Job Title: B2B Operations Executive Department: Warehouse / Supply Chain Location: Delhi Job Summary: We are looking for a detail-oriented and proactive B2B Operations Executive to manage end-to-end B2B order processing, coordinate with internal teams, and ensure timely dispatches in alignment with SLAs. The role requires strong organizational skills, problem-solving abilities, and experience in managing bulk orders for multiple retail clients. Key Responsibilities: • Coordinate and process B2B orders in WMS/ERP platforms. • Create and manage picklists, assign to pickers, and monitor order flow from picking to dispatch. • Communicate and follow up with brands, partners, and transport teams for smooth order movement. • Oversee packing, QC, and documentation (Invoice, E-way bill, STN, etc.). • Track shipments, update dispatch details, and maintain accuracy in tracking sheets. • Ensure compliance with SLAs and dispatch protocols. • Troubleshoot delays or issues and escalate as needed. • Maintain reports on order status and pending shipments. • Coordinate with finance or accounts team for billing-related documents if required. Key Skills: • Strong understanding of B2B logistics and warehouse processes • Knowledge of WMS/ERP systems (e.g., Logic-ERP, Uniware, etc.) • Good Excel/Google Sheets skills • Communication and coordination skills • Attention to detail and time management • Team Player • Problem-solving and ability to work under pressure Qualifications: • Graduate in any discipline (Supply Chain or Logistics preferred) • 4–5 years of experience in warehouse or B2B operations • Familiarity with retail dispatch workflows is a plus