Company: Qdigi Services Position: HHP Engineer Location: Goa Department: Service Operations Job Summary Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery. Key Responsibilities • Diagnose and troubleshoot technical issues in HHP/consumer electronics products. • Attend customer service requests and resolve technical complaints within defined TAT. • Conduct installation, inspection, repair, and maintenance activities as required. • Perform root cause analysis for recurring product issues. • Ensure proper usage of tools, equipment, and spare parts during service. • Maintain accurate service reports, job sheets, and required documentation.