Softmason Technologies India Pvt Ltd is a fast-growing IT company delivering innovative software solutions and digital transformation services. We partner with global clients across the USA and UK to deliver scalable, high-quality technology solutions. Job Summary We are seeking an experienced and strategic Delivery Manager to oversee end-to-end delivery of software projects for USA & UK clients. The ideal candidate will be responsible for ensuring timely, high-quality delivery, managing client relationships, and leading cross-functional teams. Key Responsibilities • Manage end-to-end project delivery across multiple projects • Ensure timely delivery, quality standards, and client satisfaction • Coordinate with development, QA, DevOps, and project teams • Act as the primary point of contact for USA & UK clients • Monitor project performance, KPIs, and delivery metrics • Identify risks and implement mitigation strategies • Drive process improvements and delivery excellence • Ensure adherence to Agile / Scrum / Delivery frameworks Required Skills • Strong experience in delivery management (08–10 years) • Experience handling USA & UK clients / international projects • Deep understanding of SDLC and project delivery lifecycle • Strong leadership, communication, and stakeholder management skills • Ability to manage multiple teams and projects simultaneously • Strong problem-solving and decision-making skills Preferred Skills (Good to Have) • Technical background in software development • Experience with tools like JIRA, Confluence, MS Project • Knowledge of cloud technologies (AWS / Azure) • PMP / Agile / Scrum certifications Eligibility Criteria • B.Tech / B.E / MCA / MBA or related field • Experience managing global teams and remote delivery