Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Responsibilities • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner • Actively engage with customers to understand their needs, offer product recommendations • Stay informed about current products, trends and promotions to provide up-to-date information to customers • Working towards visual merchandising guidelines set for the store • Training and developing team members • Maintain store standards throughout the store, including the back-of-house • Maintain and monitor all store operations, including back-of-house • Liaise with Head Office teams for all business updates • Set targets and monitor KPI’s for all team members • Recruit for your store and liaise with the global recruitment team • Make commercial suggestions for your store and get them approved by senior stakeholders • Be a role model for the brand and maintain personal presentation standards and that of your teams • Maintain store health and safety regulations • Plan monthly schedules for your team • Motivate and drive your team • Ensure all products are properly tagged with accurate pricing and product information • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment • Closing and opening the store, as well as setting up the cash register • Support with inventory management and organization of stockroom • Replenish the shop floor as and when necessary • Communicate daily needs with the management team • Hold regular one to one meetings with team members to manage and maintain performance Requirements • Highly motivated • Interest in fashion • Target driven • Experience in customer service, retail preferred. • Interact with customers in a loud and often busy environment • Ability to stand for long periods and engage in repetitive activities • Ability to lift in excess of 50 pounds • Ability to climb ladders and use a stepping stool • Flexible to work weekends and evenings. • Must be eligible to work in the US • Proficient in English, written and spoken Benefits We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Benefits • Employee discount • 401k • Career development opportunities • Regular company training • Medical and dental care • Paid time off • Bonus structure • Complementary Shoes Per Season Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores in the UK, including our new flagship store on London Oxford street. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. Salary $80,000 per annum