Company: Kidvento Education and Research Position: Key Account Manager - Schools (Renewals, Collections & Growth) Location: Bangalore To apply: [email protected] Remuneration: Rs 4.5 - 6.5 Lakhs per Annum Experience: 3 - 5 Years Role summary KAM role Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth. Key responsibilities Program execution & outcomes • Ensure smooth implementation across accounts • Track student engagement and learning outcomes • Identify gaps and drive corrective actions Onboarding & training • Lead onboarding and teacher training • Enable effective and independent program execution Stakeholder management • Manage relationships with account leadership, principals, teachers, and parents • Act as single point of contact and handle escalations Value creation & perception • Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention Collections & renewals • Ensure timely collections and track outstanding payments • Drive renewals and minimize churn Account growth • Identify upsell opportunities and expand within accounts Data & coordination • Track usage, performance, collections, and renewals • Work with internal teams to ensure smooth execution Field engagement • Visit accounts regularly for reviews and support KPIs • Adoption & outcomes • Stakeholder satisfaction • Collection efficiency • Renewal rate • Account growth Skills & experience • 5 years in edtech / customer success / account management / Sales • Strong communication, negotiation, and problem-solving skills • High ownership and data-driven approach One-line clarity Own delivery, relationships, and revenue for your accounts.