Job Title: AGM- Digital Transformation Location: Hyderabad Department: Technology/ Business Operations Reporting To: Business Operations Head Role Overview Lead digital transformation across the organization, encompassing ERP implementation, business intelligence, MIS, and process excellence (design & redesign), ensuring execution discipline and cross-functional alignment Functional Coverage Sales | CRM | Procurement | Projects | Nursery | Inventory | Maintenance | Accounting | Finance Key Responsibilities 1. ERP Implementation & Vendor Coordination • Act as the primary interface between Gamlaa and the ERPNext implementation partner. • Drive end-to-end ERP implementation execution across all departments. • Define scope, timelines, and deliverables for each function. • Conduct regular review cadences to track implementation progress. • Ensure adherence to timelines, SLAs, and quality standards. • Validate deliverables prior to internal acceptance. 2. Cross-Functional Alignment & Execution • Coordinate with Sales, CRM, Operations, Procurement, Projects, Inventory, Maintenance, Accounting, and Finance teams. • Ensure equal focus and implementation progress across all departments. • Align workflows, resolve dependencies, and drive execution clarity. • Act as the central point for business–technology alignment. 3. BRD Validation & Process Structuring • Lead requirement gathering and ensure comprehensive BRD (Business Requirement Document) creation for all departments. • Validate BRDs to ensure: • Completeness and clarity of requirements • Alignment with actual business processes • Coverage of edge cases and exceptions • Ensure proper sign-off from stakeholders before implementation. • Translate BRDs into structured workflows and execution plans. 4. Business Process Integration • Ensure seamless integration across lifecycle: • Lead → CRM → Order → Procurement → Inventory → Execution → Billing → Accounting → Finance → Collections → Reporting • Embed financial controls, accounting workflows, and compliance requirements. • Ensure alignment between operational workflows and financial reporting. 5. MIS, Dashboards & Business Intelligence (Power BI) • Define and implement Power BI/ ERP Next based MIS frameworks across all departments. • Ensure structured data flow from ERPNext into ERPNext reporting/ Power BI dashboards. • Drive creation of dashboards such as: • Sales pipeline & CRM performance • Project execution & cost tracking • Inventory & procurement analytics • Financial dashboards (Revenue, Cost, Margins, Cash Flow, Receivables) • Standardize reporting for leadership decision-making. 6. Implementation Governance & Tracking • Establish structured tracking mechanisms for: • Implementation progress • Open issues and risks • Change requests • Maintain visibility across all departments. • Drive timely escalation and resolution of blockers. 7. UAT, Rollout & Adoption • Coordinate User Acceptance Testing (UAT) across all functions including finance validations. • Ensure issue closure before go-live. • Drive phased rollout and stabilization. • Ensure strong user adoption across all departments. 8. Continuous Improvement & Optimization • Continuously review system usage, workflows, and Power BI/ ERP Next MIS outputs. • Identify gaps, inefficiencies, and improvement opportunities. • Work with stakeholders and vendor to enhance processes and system capabilities. • Drive iterative improvements post-implementation to maximize business value. 9. Data Governance & Accuracy • Ensure readiness and accuracy of master data: • Customers, Vendors, Items, Projects, Chart of Accounts, Pricing • Validate consistency between operational and financial data. • Establish ongoing data governance practices. 10. Leadership Reporting & Visibility • Provide structured updates to leadership on: • ERP implementation progress • Power BI/ ERP Next based MIS readiness and dashboard availability • Key risks, issues, and dependencies • Enable data-driven decision-making across the organization. Qualifications & Experience • 6–12 years of experience in digital transformation / ERP implementation / PMO roles. • Experience working with external ERP vendors or system integrators. • Strong working knowledge of ERPNext (preferred). • Hands-on exposure to Power BI / MIS / Python based dashboarding environments. • Understanding of accounting and finance processes (billing, collections, reporting). Core Competencies • Strong BRD validation and process thinking • Cross-functional coordination and execution • ERP implementation understanding • Power BI/ ERP Next based Business intelligence & MIS orientation • Stakeholder management across business & finance teams • Strong tracking, follow-up, and accountability