Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks • Handle advanced escalations from lower-level engineers • Diagnose and resolve complex server, networking, and infrastructure issues • Support healthcare and dental software applications and imaging systems • Lead and execute infrastructure, cloud, and security projects • Act as a senior technical advisor to clients • Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications • 5 or more years of IT support experience • Advanced expertise in Windows Server, Microsoft 365, and networking • Strong project execution and communication skills Preferred Qualifications • Healthcare or dental IT experience • Advanced PowerShell or scripting knowledge • macOS and iOS support experience Benefits & Perks • Paid Time Off program in accordance with company policy • Company-observed paid holidays • Health insurance options available to eligible employees • CrewHu employee recognition and rewards program • $50 monthly cell phone stipend • Company-provided equipment and tools • Ongoing training and professional development opportunities