Customer Support Intern Location: Bangalore (Koramangala, Near Sony Signal) Internship Duration: 3–6 Months Stipend: ₹5,500 per Month Work Timings: 5:30 AM – 10:00 AM Working Days: 6 Days a Week Week Off: Rotational About Sid's Farm Sid's Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction. Roles & Responsibilities • Handle customer queries, requests, and complaints through various support channels. • Provide prompt and professional assistance to customers. • Maintain records of customer interactions and feedback. • Understand customer concerns and escalate issues when required. • Support the team in resolving customer issues efficiently. • Build positive relationships with customers and ensure a great customer experience. • Identify recurring customer concerns and share insights with the team. Skills Required • Good verbal communication skills in Kannada and English. • Positive attitude and willingness to learn. • Basic computer knowledge. • Ability to handle customers politely and professionally. • Strong listening and problem-solving skills. Eligibility • Freshers and students can apply. • Immediate joiners preferred. • Candidates looking to gain experience in Customer Support are encouraged to apply. Benefits • Hands-on experience in customer service operations. • Opportunity to work with a growing FMCG/D2C brand. • Practical exposure to customer relationship management. • Internship completion certificate (as per company policy).