Description Experienced Service Advisor/Writer What We Offer • Long- term Growth Opportunities • Medical, Dental, and Vision Insurance • 401k match • Additional benefits • Competitive pay Requirements Responsibilities & Qualifications • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process. • Consult with customer on applicable service specials. • Gather and decode customer information to effectively and accurately relay concerns to technicians. • Document services declined and advise customer of current and future needs to their vehicle. • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times. • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs. • Build strong relationships with the customers.