Job Title - Intern - Brand and Community Marketing Location - Chennai (Work from Office) Eligibility - 2026 and 2027 Batch SurveySparrow is an omnichannel experience management platform that helps you refine experiences end to end. It helps you create engagements, inspiring performances, and achieve solutions- all through the power of surveys. About SparrowDesk SparrowDesk, a product of SurveySparrow, is customer support software that brings email, chat, and tickets into one place. AI handles repetitive work so support teams can focus on conversations that need a person. About the role Help build SparrowDesk’s brand through content, conversations, and events. You’ll work with our marketing team to connect with customer support professionals and explore community-building ideas, with guidance and support along the way. What you’ll do • Help create and publish LinkedIn posts and engage in relevant conversations. • Research customer support leaders, industry professionals, and potential speakers. • Assist with speaker outreach, scheduling, and follow-ups for interviews and talks. • Help prepare and coordinate online sessions, including recording and publishing. • Help turn interviews and discussions into posts, short videos, and useful content, with production support. • Research community-building ideas and help the team test them. • Support the planning and coordination of webinars, meetups, and events. • Keep content calendars and outreach lists updated, and help track audience engagement. What we’re looking for • Strong written and verbal communication skills. • Good conversational skills: you listen well, ask thoughtful questions, and put people at ease. • Comfort reaching out to new people and a willingness to build confidence through practice. • An interest in writing clear, engaging content and learning how LinkedIn works for brands. • Good organizational skills and consistent follow-through. • Initiative, a willingness to ask questions, and openness to feedback. • Curiosity about customer support and the people working in it. • Content, event, or community experience from clubs, volunteering, or personal projects is a bonus. • Willingness to learn new tools and try different approaches. Prior professional experience is not required.