Customer Support - International Business Summary: We are seeking a dedicated Customer Support professional with 1-3 years of experience in the Common Support department to join our International Business team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries from a global customer base. Roles and Responsibilities: • Responding to customer inquiries via phone, email, and chat in a timely and professional manner • Providing product information, troubleshooting assistance, and resolving customer issues • Collaborating with internal teams to escalate complex issues and ensure timely resolution • Maintaining accurate records of customer interactions and transactions • Identifying opportunities for process improvement and customer satisfaction Qualifications: • 1-3 years of experience in a customer support role • Excellent communication and interpersonal skills • Ability to work effectively in a fast-paced, multicultural environment • Strong problem-solving skills and attention to detail • Proficiency in CRM software and Microsoft Office suite