About Zippee • Zippee is building India’s #1 Quick Commerce Logistics for consumer brands. • Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. • Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California. • Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip). Job Description • We're looking for talented Operations Executive (s) - Dark Store Operations. • Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone. • This is an in-person role at our dark store, and you must be based near Ernakulam, Kochi. Role & responsibilities: • Oversee 15-Min /30-Min/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Kochi. • Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth. • Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. • Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders). • Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management. • Help create a rockstar culture amongst the team to scale to profitability. Qualifications: • 4-8 years of Operations/Supply Chain Management experience, at Quick Commerce/Ecommerce warehousing/logistics companies. • Team management, stakeholder management, & independent decision-making experience are a must. • Must have an owner's mindset. We are looking for owners, not employees. Benefits: • Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. • Annual company retreat. • Growth Opportunities