Job Overview: We are looking for a Customer Support Specialist who can handle customer queries efficiently, ensure quick resolution, and provide a seamless customer experience. Key Responsibilities: • Customer Onboarding • Handle customer queries via calls, chats, and emails • Resolve issues in a timely and professional manner • Maintain records of customer interactions • Coordinate with internal teams for issue resolution • Ensure high customer satisfaction and retention Requirements: • 1–3 years of experience in customer support or similar role • Good communication skills (English + Hindi preferred) • Basic understanding of CRM tools is a plus • Ability to work in a fast-paced/startup environment • Strong problem-solving and interpersonal skills Preferred: • Experience in handling high-volume customer queries • Exposure to tech/product-based companies