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Support Services Coordinator (Full Time/Sun 8a-4p, Mon 1p-9p, Tues 2p-10p, Wed & Thurs 8a-4p)

Cazenovia Recovery Systems, Inc. · cazenoviarecovery.org
Niagara FallsOn-siteLead / ManagerNo experience needed
Apply on Cazenovia Recovery Systems, Inc.’s site
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The job in short

Substance use residential program coordinator with caseload and group facilitation.

Clinical

Details

Found
36 d ago · posted 2026-08-10
Location
Niagara Falls, NY, US

Full description

Description This position is responsible for admission, assessments and orientation, carrying a caseload, and group facilitation. This position also includes some responsibility in assisting the Reintegration Manager with oversight of day-to-day responsibilities. Essential Duties and Responsibilities • Is responsible for the overall management of the service programming in conjunction with the Reintegration Manager, as well as carrying a small caseload. • Assists the Reintegration Manager with the development of other program staff members. • Oversees the maintenance of the program’s individual case records in compliance with agency policy and licensing authority regulations. • Develops and assists other staff members with service planning and discharge planning. • Facilitates weekly didactic and process groups as needed. • Documents individual progress in accordance with agency policy and procedure. • Meets with residents regularly to monitor progress and revises individual service plans as needed. • Makes referrals, coordinates services, and maintains regular ongoing consultations with other providers. • Coordinates educational and/or vocational skill development. • Organizes and maintains case records. • Assists with the admission process and orientation of new residents as needed. • Provides breathalyzer and toxicology screening as needed. • Responds to any crises and emergencies. • Completes data input into the agency database. • Responds in a professional and responsible manner to incidents involving contagious diseases (i.e., HIV, Hepatitis B, TB, etc.) • Assists with the program’s medication policies and procedures. • Is available for on-call responsibilities. • Is available for 24-hour coverage when needed. • Participate in weekly staff meetings and case conference. • Serves on agency committees as requested. • Carries out additional duties essential to the above-stated responsibilities as assigned. • Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners. • Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others. • Regular attendance at work location. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Other duties may be assigned. Requirements • Must possess and maintain an active Qualified Health Professional (QHP) CASAC-Advanced Status and have a Bachelor’s Degree in Human Services with at least 6 months’ experience in the substance use, mental health, or human services fields. • Completion of OASAS Clinical Foundations Trainings 1 & 2 • Valid New York State Driver’s License

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