Key responsibilities • Manage and maintain CRM data quality, lead routing, opportunity tracking, and sales pipeline hygiene. • Build and maintain daily, weekly, and monthly revenue reports and dashboards. • Analyze sales and marketing funnel performance and identify operational gaps. • Support automation workflows across CRM, telephony, and other revenue tools. • Monitor lead assignment, campaign attribution, and revenue tracking accuracy. • Collaborate with Sales, Marketing, Customer Success, and Finance teams to improve operational efficiency. • Assist in incentive tracking, target reporting, and performance analytics. • Troubleshoot operational issues related to CRM, automations, and reporting systems. • Maintain documentation for revenue processes, workflows, and SOPs. • Leverage LLM/AI tools (ChatGPT, Claude, Gemini, or similar) for data analysis, workflow optimization, documentation, reporting assistance, and automation support. • Identify opportunities to improve RevOps processes using AI-driven workflows and prompt-based automation. Requirements • 1–2 years of experience in Revenue Operations, Sales Operations, Business Operations, MIS, or a similar analytical role. • Strong proficiency in Google Sheets or Microsoft Excel (pivot tables, lookup functions, dashboards, formulas). • Experience with CRM platforms such as LeadSquared, Salesforce, HubSpot, Zoho CRM, or similar. • Basic knowledge of SQL for data analysis and reporting. • Familiarity with automation tools such as n8n, webhooks, APIs, or workflow automation platforms. • Hands-on experience with LLM/AI tools (ChatGPT, Claude, Gemini or similar) for operational productivity and analysis. • Strong analytical and problem-solving skills. • Excellent attention to detail and data accuracy. • Good communication and stakeholder management skills. • Ability to manage multiple tasks in a fast-paced environment.