Description *Come join us at our St. Augustine Office - We'd love to have you!* NOTE: This position MUST be a licensed Community Association Manager (CAM): Community Association Manager (CAM) Position Purpose • Serve as the primary contact for MAY Management services to assigned associations. • Ensure high client satisfaction using all company resources. • Supervise and direct Community Assistant, ARB Coordinator (if applicable), and Maintenance Technicians. • Collaborate with Client Accounting to develop budgets and financial reports. Key Responsibilities Board Support • Attend board meetings, prepare agendas, minutes, and distribute materials in advance. • Respond to board requests within 24 hours and provide timely updates to the board president. • Submit weekly management reports to board members and the MMS president. • Assist with annual meetings, including mailing proxies and ballots. • Educate board members on legal requirements and best practices. Owner Interaction • Respond promptly to owner communications and resolve issues efficiently. • Process ARB/ARC applications not handled by the ARB Coordinator. Property Maintenance • Conduct weekly property inspections and arrange corrective actions. • Enforce covenants, issue violation letters, and recommend repairs for physical assets. • Oversee maintenance tasks, ensuring timely and satisfactory completion. • Supervise vendors and recommend changes when performance is unsatisfactory. Financial Management • Collaborate with Client Accounting to draft and review annual budgets. • Ensure financial reports are accurate and address discrepancies promptly. • Prepare variance reports and flag potential issues for board review. Personnel Management • Supervise, train, and evaluate direct reports. • Manage payroll approvals and annual performance reviews. • Assist in hiring and onboarding new employees. Scope • Utilize all MAY Management resources to maintain high client satisfaction. • Build strong relationships with association leadership to ensure a positive working environment. Requirements Knowledge, Skills, and Abilities Education & Experience • CAM license required. • Associate’s or bachelor’s degree preferred, or equivalent experience. • 2+ years of community management experience. Technical Knowledge • Familiarity with Florida laws (Chapters 718 and 720) and financial statements. • Understanding of property maintenance needs and vendor management. Personal Attributes • Highly organized, proactive, and able to prioritize tasks. • Strong communication skills and a sense of urgency. • Diplomatic, confident, and able to handle feedback effectively. • Independent and efficient under a heavy workload.