Hiring Immediately - Only USC and GCH Candidates can apply Title: Business Systems Analyst – CRM with Sales force Commerce Cloud Location – Remote Work - EST/CST Type : Full-Time Salary : $Market (Best Possible) Related Experience: MANDATORY At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment. Requirements Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations: • Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred) • Experience with experience platforms (e.g., Salesforce Commerce Cloud) - MANDATORY • Experience with IT ticketing system for stakeholder management of system issues and requests • Experience designing and supporting digital portals (customer, partner, or employee-facing) • Familiarity with analytics • Ability to translate technical information for diverse audiences (technical to non-technical and vice versa) • Strong analytical and troubleshooting skills • Project management capabilities (Atlassian JIRA & Confluence experience a plus) • Experience with integration of ecommerce, portal, and CRM systems • At least 3 years’ experience in the Medical Device industry or medical field