Description DUTIES & RESPONSIBILITIES • Provides attentive, prompt, and friendly service to all internal and external customers. • Builds and maintains customer satisfaction with the products and services offered by the co-op. • Maintains knowledge of products, sales, and promotions. • Actively engages with customers and receives orders promptly and accurately. • Utilizes POS system to process transactions efficiently, entering all accepted tenders accurately. • Prepares high-quality foods on demand according to customer needs and preference. • Follows established recipes and maintains quality of the highest standard. • Ensures inventory is stored, stocked, and rotated according to standard procedures. • Handles all product in a safe, sanitary, and conscientious manner. • Completes shrink log as needed. • Ensures displays, signage, and tags are accurate. • Installs new product displays as needed. • Participates in maintaining cleanliness and order. • Adheres to Health Department regulations and department sanitation and safety procedures. • Adheres to all workplace safety and security policies. • Participates in meetings and trainings. • Others duties as assigned. Requirements PREREQUISITES • High School Diploma or equivalent education or experience. • A minimum of one (1) year’s experience in a retail or food service environment. • A minimum of one (1) year’s experience and familiarity with natural foods and products. • Supports the co-op’s core values and aligns with the Co-op Code of Conduct. • Ability to accurately measure ingredients or calculate change. • Adapts readily based on evolving co-op needs or in response to feedback. • Maintains composure in highly stressful or adverse situations. • Familiarity with POS systems preferred. ENVIRONMENTAL & PHYSICAL DEMANDS • Flexibility to work any shift, including mornings, middays, evenings, weekends. • Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants. • Ability to work in varying temperatures. • Ability to stand for long periods at a time. • Ability to bend, stoop, reach, kneel, twist, and climb. • Ability to lift 50 pounds unassisted. • Reliable access to transportation.