Description • Provides attentive, prompt, and friendly service to all internal and external customers • Operating register and bagging for customers • Assists in multiple departments • Greets all who enter the store in an approachable, friendly manner • Addresses customer inquiries or directs inquirers to the service desk for assistance • Walks customers to products or personnel as needed • Builds and maintains customer satisfaction with the products and services offered by the co-op • Maintains knowledge of products, sales, and promotions • Maintains knowledge of drives, fundraisers, and events and communicates their details effectively • May assist in ensuring small products at registers are stocked, or calls appropriate parties to ensure they are stocked in a timely manner (Assists with stocking register products) • Works to ensure that goods are stocked and labeled appropriately to the standards of the department of focus • Handles any product in a safe, sanitary, and conscientious manner • Assists in ensuring displays, signage, and tags are accurate • Participates in maintaining cleanliness and order • Adheres to all workplace safety and security policies • Participates in meetings and trainings when applicable • May assist with curbside duties • Other duties as assigned Requirements • High School Diploma or equivalent education or experience preferred • A minimum of one (1) year’s experience in a retail environment preferred • A minimum of one (1) year’s experience and familiarity with natural foods preferred • Supports the co-op’s core values and aligns with the Co-op Code of Conduct • Ability to maintain a friendly and positive attitude • Adapts readily based on evolving co-op needs or in response to feedback • Maintains composure and professionalism in the workplace • Flexibility to work any shift, including mornings, middays, evenings, weekends • Communicates needed accommodations in a timely manner • Consistent access to reliable transportation