Description Are you the kind of person who thrives on delivering exceptional customer experiences and making things happen? Hartung Glass Industries is looking for a Customer Service Representative who’s ready to bring their problem-solving skills, team spirit, and enthusiasm to our dynamic workplace. With a pay range of $18 to $22 per hour based on experience and unbeatable benefits, this is your chance to shine! What We Offer You: • Comprehensive medical, dental, vision, and disability benefits • Quarterly Profit Sharing • 401k with employer match • Wellness programs to keep you at your best • Career development and growth opportunities • Referral bonuses up to $1500.00 Your Role: As a Customer Service Representative, you'll be the vital connection between our customers and our operations. Your day-to-day will involve processing orders, addressing inquiries, and providing top-notch service—all while contributing to the success of our team. Key Responsibilities: • Process high-volume customer orders and change notices accurately and efficiently • Perform general office duties including data entry, filing, and copying • Understand and effectively execute customer service policies and procedures • Take initiative to research and provide solutions when requested information is unavailable • Collaborate with operations and sales teams to track orders and handle special product requests • Answer and direct customer phone calls and assist visitors with professionalism and courtesy Requirements What You Bring: • High school diploma or equivalent • 2+ years of experience in an office-based customer service role preferred (but not required) • Experience in the glass, construction, or banking industry preferred (but not required) • Strong mechanical aptitude and ability to troubleshoot • Knowledge of glass fabrication processes is a bonus • Proficiency in Microsoft Office and basic math skills • Clear communication skills, attention to detail, and self-motivation • A team-player attitude dedicated to team success Why You’ll Love It Here: • Competitive pay based on experience • Comprehensive, low-cost benefits package • 401k with company match • Paid time off (vacation, sick days, holidays) • Quarterly Profit Sharing Bonus At Hartung Glass Industries, we don’t just work with glass—we craft solutions and build lasting relationships. If you’re ready to join a team that values dedication, excellence, and a little bit of sparkle, apply today! Hartung Glass Industries is an Equal Opportunity Employer.