Description Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area. We are seeking someone who enjoys a variety from day to day and enjoys having a diverse array of clients. This role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role. A consultation services provider is accountable for the following: • Provides education to help people make informed decisions about how to meet their needs using CFSS. • Helps people write their service delivery plan, if desired. • Reviews service delivery plans. • Offers guidance about whether CFSS service delivery plans are complete and only contain covered services. • Provides ongoing support as needed. All consultation services providers are responsible to: • Educate the person served about CFSS. • Educate the person served about the agency model and budget model. • Help the person served write their CFSS service delivery plan, to the extent the person served desires. • Review the CFSS service delivery plan and submit it to the lead agency for approval. • Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contains covered services. • Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model). • Respond to questions from the person served throughout the year. • Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual – PCA/CFSS service changes overview). • Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker. • Help DHS with surveys and data collection, at DHS’ request. • Document complaints they receive and provide them to DHS upon request. • Review their complaint policy annually. • Have policies and procedures to meet the needs of culturally diverse people receiving services. • Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS. • Comply with all the specific requirements listed below, as applicable. Company Perks: • Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote. • Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short Term Disability • Voluntary Life Insurance • MN Paid Leave • Flexible Spending Account • Paid Time Off • 7 Holidays • 401K - Eligible to contribute the 1st quarter after 6 months of employment • Animal Friendly Corporate Office • Professional Growth Opportunities • Employee Recognition Programs • Flexible Schedules • Team Atmosphere • MSSA membership & paid CEUs • Licensing supervision • Flex-time available after the first 90 days. Requirements All employees working directly with persons served must: • Be age 18 or older. • Successfully pass a background study. • Meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section: Have a bachelor’s degree or higher in one of the following fields: • Occupational therapist • Occupational therapy assistant • Physical therapist • Physical therapy assistant • Psychologist • Social worker • Speech-language pathologist or audiologist • Professional recreation staff • Professional dietitian • Psychology • Sociology • Counseling • Special education • Rehabilitation counseling • Other human services fields Education substitution: Staff working directly with people but not as the lead employee can substitute one of the following for a bachelor’s degree: • One year of full-time experience providing direct services to people with disabilities or people older than age 65. • One year of full-time experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services. • Experience coordinating their own services.