Description • Schedules patients for surgery. • Follows up on all no shows and cancellations. • Counsels’ patients prior to surgery regarding the surgical procedure and the cost of the procedure. • Pre-Operative preparation and evaluation to include • Schedule Pre-anesthesia History & Physical with physician of patient’s choice. • Schedule necessary pre-operative testing • Obtain signature on all necessary forms and physician’s orders. Send original orders, copies of the patient’s insurance card, pre-certification from, A-Scan form and H &P report to the appropriate facility. • Scan consent forms, pre-certification form, and the H&P report into EMR. • Maintain inventory of patient educational materials and consent forms. • Maintain open communications with Clerical Supervisors regarding surgery schedule and pre-op testing. • Monitor the Surgeons’ schedules for cancellations. Inform Supervisors regarding surgery schedule and pre-op testing. • Returns patient phone calls as needed. • Assist clinical staff in patient care as needed. • Ability to make decisions that affect other people and/or the image and reputation of the practice. • Requires being exact or highly accurate. • Meeting strict deadlines. • Adhere to company policies and protocol. • Any other duties that may be required. • Travel occasional travel between Weslaco, Mission, Edinburg, and Harlingen required Requirements • High School or Equivalent • 1-2 year experience in Customer Service/Sales • Bilingual (English and Spanish Languages) • Computers and Electronics Skills