Description POSITION DUTIES and RESPONSIBILITIES: • Works with distributors/ customers to finalize all orders • Sales Order Entry. • Bill of Ladings for Outbound shipments. • Submits IMO and SDS’s along with Proforma’s to Brokers/Freight forwarders for steam line approvals. • Coordinates and Schedules loading of all FCL and LCL containers orders. • Determines and maintains appropriate export classification (Harmonized Tariff Schedule, Schedule B, Export Control Classification Number), country of origin. • Generates NAFTA certificate issuance. • Answers export related questions • Provide quality customer service, over the phone and in person. • Assist walk-in customers. • Filing. • Will be required to perform other duties as requested, directed or assigned. • Back-up for receptionist, answering multi-line phone system. • Will be required to perform other duties as requested, directed or assigned. Requirements REQUIRED COMPETENCIES, KNOWLEDGE, SKILLS and ABILITIES: • 2 years international shipping experience • Experience in creating documents for international shipments (IMO, SLI, Cert. of Origin, etc…) • ** MUST be detail oriented, self-motivated, and a self-starter, requiring little direction. ** • Must have good telephone skills and interact well with others. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. • Demonstrate ability to effectively communicate orally or in writing with co-workers, departments, customers and vendors. • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percentages. • With minimal supervision, demonstrate the ability to solve practical problems, interpret, and resolve problems using a variety of instructions or guides received in writing, orally, in diagrams or schedule formats. PREFERRED COMPETENCIES, KNOWLEDGE, SKILLS and ABILITIES: • Hazardous shipping experience required. • Familiar with D.O.T guidelines • Strong Computer skills & basic office functions. • Strong time management and organizational skills • Inventory management knowledge • EDI experience EDUCATION and EXPERIENCE: • High School Diploma or General Education Degree(GED); or 2 years of related experience and/or training; or an equivalent combination of education and experience. SUPERVISORY RESPONSIBILITIES: • None PHYSICAL DEMANDS: • Required to lift up to 25 lbs. • Regularly required to sit, stand, bend, reach and move about the facility. WORK ENVIRONMENT: • Primarily office environment but may be exposed to shop elements such as noise, dust, odors, fumes and oils.