Description WORK in PARADISE:Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services . Job Summary: LaPlaya is seeking an upbeat, detail-oriented person, to be a welcoming part-time Greeter/Conceirge in our private Beach Club. In this role, you will set the tone from the start, for the member's visits to LaPlaya. Responsibilities • Greet guests by name with enthusiasm and genuine friendliness as they arrive, making them feel valued from the moment they walk through the door • Asist with Member Cards, Membership Rosters and Dining Reservations, and all member programs and events. • Maintain a clean and organized host stand, providing guests with menus, answering questions about the menu or restaurant policies • Coordinate with leadership to ensure timely seating and smooth flow of service during busy hours • Handle guest inquiries over the phone with professionalism and courtesy, providing accurate information about wait times or reservations • Uphold hospitality standards by demonstrating excellent communication skills, phone etiquette, and guest relations at all times Requirements • Guest relations experience • Customer service experience • Experience as a Concierge or similar role is preferred • Microsoft Office skills • On the job training • Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding • Must be able to work weekends and holidays. Physical Demands: • Must be able to walk, stand for prolonged periods of time • Must be able to work outside in extreme heat • Ability to work at a desk on a computer Other Demands: • Ability to communicate effectively in English with the members, guests and colleagues • Impeccable work ethic and excellent organizational, time management, and communication skills • Attention to detail • Able to work independently with flexible hours and follow directives from leadership • Maintain a work environment that is clean and presents a professional image