Description Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don’t just offer therapy, we build brighter futures through compassionate, individualized care. As a Patient Coordinator with APT, you’ll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Amazing Benefits! Health, dental, vision, 401(k) match, PTO, life & disability insurance What you'll do: • Welcome patients and visitors in person and on the telephone, answering inquiries or referring to other staff. • Assist in scheduling appointments for new and existing patients in the electronic medical records system (EMR). • Assist patients checking in for appointments using the kiosk when necessary. • Collect co-pays for current visit or balances from prior visits. • Ensure all patient paperwork and insurance information in patient’s chart is up to date, providing new paperwork for completion when needed. • Support & train volunteers. • Ensure the waiting room is always tidy, by vacuuming or mopping, clearing trash or picking up toys as necessary. • Open and sort mail, distribute faxes; deliver outgoing mail to post office at the end of the day if needed. • Maintain adequate supplies for current location, requesting replenishment through corporate office as needed. • Other clerical duties as assigned by management. Requirements What We’re Looking For: • High school graduate or equivalent. • Must have at least two years of experience in a medical office setting. • Must have demeanor and compassion to work with pediatric special needs patients. • Excellent oral and written communication skills. • Prior electronic medical records (EMR) experience helpful. • Ability to use discretion in handling confidential information. • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times. See why we are proud to work at APT: Watch the Video: https://youtu.be/pnW1r9wp5fs More info available at: http://www.kidtherapy.org/careers Associates in Pediatric Therapy is an Equal Employment Opportunity employer.