Description Overview We are seeking a reliable, customer-focused Concessions Worker to join our team. This role is essential in delivering a positive stadium guest experience by preparing and serving food and beverages, maintaining cleanliness and safety standards, and providing excellent customer service in a fast-paced environment. Responsibilities • Greet customers warmly and always provide exceptional customer service. • Take and prepare food and beverage orders accurately and efficiently. • Deliver orders to guests in a timely and courteous manner. • Operate the Toast POS system to process payments, coupons, and vouchers. • Check identification for age-restricted items in compliance with legal requirements. • Maintain a clean, sanitary, and safe work environment in all concession areas. • Perform basic maintenance and cleaning of equipment such as counters, coolers, ovens, and other food prep areas. • Follow all food safety and sanitation guidelines, including proper handwashing and hygiene practices. • Set up and close concession stands before and after events according to LSC standards and procedures. • Monitor inventory levels, restock supplies as needed, and report shortages to management. • Promote concession products and upsell items to enhance the guest experience. • Handle customer complaints professionally and ensure customer satisfaction. • Maintain good personal hygiene and adhere to uniform standards while on duty. • Demonstrate a strong knowledge of the menu and be able to answer guest questions about products. • Work collaboratively with team members to ensure smooth operations during events. Qualifications • Must be at least 18 years of age. • Previous experience in customer service or food service is preferred. • Basic math skills for handling cash and making changes. • Ability to work well in a fast-paced, high-pressure environment. • Excellent communication and interpersonal skills. • Must be punctual, dependable, and hardworking. • Ability to stand for extended periods and lift up to 25 pounds. • Must be able to multitask and remain calm under pressure, especially during busy periods and loud environments. • Current Kentucky Food Handlers Card preferred. • Ability to follow directions and adhere to company policies and procedures. Work Environment • Fast-paced, high-energy setting during events, often with large crowds • Exposure to loud noise levels from fans, music, and stadium announcements • Frequent standing, walking, and lifting throughout extended shifts (typically 5–8 hours) • Indoor and outdoor work locations depending on concession stand location (weather exposure may apply) • Work around hot food equipment such as fryers, grills, ovens, and warmers • Periodic work in refrigerated or cold storage areas for inventory management • Use of cleaning chemicals and exposure to food allergens • Team-oriented atmosphere with frequent interaction with customers and coworkers • Required to wear a uniform and maintain a clean, professional appearance • Event-based scheduling, including evenings, weekends, and holidays To support a safe and professional workplace, employment with Lexington Sporting Club is contingent upon the successful completion of a pre-employment background check.