Designation - Operation or Sr Operation Executive Location -Sewree - Mumbai Experience - 1-3 years Qualification - Graduation 6 days working About Rentokil Initial Hygiene Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. For more details: https://www.initial.com/in/ About the Role: ● The Executive/Sr. Executive - Operations will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance. ● The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: ● Coordinate with clients and maintain strong relationships to ensure service excellence and retention ● Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution ● Validate and generate data, plans, and reports using the iCABS system ● Handle billing, invoice submissions, revisions, and credit note (CN) maintenance ● Follow up on POs, service contracts, legal agreements, and contract renewals ● Oversee office administration, statutory compliance, attendance, and petty cash management ● Manage vehicle maintenance and GPS tracking ● Supervise the service team and ensure smooth operation of the service centre ● Maintain inventory records, including battery stock Key Result Areas: ● Client Relationship Management ● Service Planning & Execution ● System & Data Management ● Billing & Documentation Requirements Competencies (Skills essential to the role): ● Client Service Orientation ● Effective communication skills ● Time Management Educational Qualification / Other Requirement: ● Graduation in any stream ● Fresher can be considered for OE ● Minimum Experience on 2.5 Years for Sr OE Role Type / Key working relationships ● Individual Contributor ● Internal team ● External stakeholders What can you expect from Rentokil Initial Hygiene ? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: ● Service ● Relationships ● Teamwork ● Responsibility Interested Candidates can share resume on [email protected]