Description GENERAL SUMMARY OF DUTIES Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks. Position Duties • Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival. • Greets and registers patients. • Collect any monies due at the time of service. • Update all required information in the EMR system • Be the liaison between the patient and clinical areas when patients are waiting to be called to the back. • Assists patients who come to pick up prescriptions. • Maintains tidiness of front desk workstations and reception area. • Balances payments to reconciliation report. • Assist in stocking work area with supplies • Perform a variety of clerical duties pertinent to the department. • Protect the confidentiality and security of health records and health information. • Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic. Requirements Education: • High School Diploma or G.E.D. MINIMUM QUALIFICATIONS • Medical office experience and 2 years of customer service experience a plus • Insurance knowledge & referral knowledge preferred.