Description Position Summary: The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service. Major Duties and Accountabilities: • Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers. • Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s) • Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle. • Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients. • Monitor daily ACH files that may require timely approval. • Add new ACH or Wire Services for business clients. • Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items. • All other responsibilities as assigned. Requirements Required: • A high school diploma or GED equivalent. • 1-year previous bank experience. • Must demonstrate attention to detail. • Proficient in Microsoft Office. • Strong interpersonal skills and ability to communicate clearly both orally and in written form. Preferred: • Previous deposit operations experience. • 3 years previous bank experience. • Bachelor’s degree in accounting, finance, or related areas.