Description Job purpose The Medical Assistant (MA) assists in examination and treatment of patients under the direction of a physician and/or mid-level provider. Helps patients by providing information, services and assistance. Duties and responsibilities • Greets patients, introduces self, and escorts to exam room. • Verifies patient information, medical history, medications, and confirms purpose of visit. • Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts (Paper chart or EMR/EHR). • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. • Prepares treatment rooms for examination of patients. • Secures patient information and maintains patient confidence by completing and safeguarding medical records. • Completes diagnostic and procedure coding as required/needed. • Counsels patients by transmitting physician's orders and questions about surgery. • Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. • Familiar with standard concepts, practices, and procedures within the medical field including basic medical terminology. • Practices safe habits including but not limited to infection control, lifting procedures, etc. • Presents a professional image and customer focus. • Practices teamwork by helping others willingly and communicating in a professional manner • Keeps supplies ready by inventorying stock; placing orders; verifying receipt. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. • Updates job knowledge by participating in educational opportunities; reading professional publications. • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Operates standard office equipment (e.g. copier, personal computer, fax, etc.). • Has regular and predictable attendance. • Adheres to Advanced Pain Care’s Policies and procedures. • Performs other duties as assigned. Requirements Qualifications Education: Requires a high school diploma or GED Experience: One or more years’ experience preferred Knowledge, Skills and Abilities: • Clear and precise communication • Ability to pay close attention to detail • Effectively manages day by organizing and prioritizing • Possesses excellent phone and customer service skills and abilities • Protects patient information and maintains confidentiality • Knowledge of general medical terminology • Organizational skills and ability to identify, analyze and solve problems • Works well independently as well as with a team • Strong written and verbal communication skills • Interpersonal/human relations skill Working conditions Environmental Conditions: Medical Office environment Physical Conditions: • Must be able to sit and/or stand for prolonged periods of time • Must be able to bend, stoop and stretch • Must be able to lift and move boxes and other items weighing up to 30 pounds. • Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.