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Claims Representative II (Liability and Casualty)

Goodville Mutual Casualty Company · goodville.com
NapoleonMid level
Apply on Goodville Mutual Casualty Company’s site

Straight from the company’s own careers site.

The job in short

Liability and casualty claims representative.

Insurance

Details

Found
32 d ago · posted 2026-09-16
Location
Napoleon, OH, US

Full description

Description Summary: This position is responsible for adjusting and settling claims for all liability casualty lines of written by the company with settlement authority up to $20,000. Functions: • Handle claims according to company guidelines and in compliance with the Unfair Claims Practices Act. • Verify policy coverage on assigned claims. • Investigate and evaluate claims; negotiate for proper settlement. • Assign independent adjusters, appraisers, and staff Field Claims Representative when necessary. • Pursue subrogation, salvage, and third-party liability contribution. • Notify Claims Supervisor or Manager of all claims that exceed settlement authority of $20,000. • Establish proper reserves on assigned claims. • Report claim complaints, questionable claim submissions and possible fraud to Casualty Claims and SIU Supervisor or Manager. • Attend claim seminars and participate in claim associations. • Perform other duties as assigned. Requirements • High School education required. • One to two years’ Property and Casualty claims experience required. • Knowledge of Property and Casualty insurance coverages and terms preferred. • Ability to learn the coverages of all insurance policies written by the company required. • Effective communication and negotiation skills required. • Ability to work effectively with company computer systems required. • Willingness to participate in insurance related study courses with specific goal of attaining AIC designation preferred. • Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required. • Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required. • Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required. • Ability to perform the essential functions of the job with or without reasonable accommodation required.

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