Description Flexible hours & Work from home remote option Starting Salary: $17 AND UP (depending on specific experience) Commission: Up to you! Earn up to twice your monthly salary Description: As a Recovery Specialist, you’re involved with dialing out and taking calls, all in the mission to settle those outstanding balances through the right channels. You'll flex your skills in skip tracing to track down those debtors and make sure you're on top of correspondence. Occasionally you’ll do some follow-up to insurance companies for a smooth account resolution. Requirements Education: • High school diploma or GED equivalent Your Job Adventure Includes: • Champion the resolution of outstanding account balances • Initiate outbound calls with finesse • Professionally handle incoming calls • Provide exemplary customer service, transforming concerns into satisfaction • Time management that's on point • Nailing client-specific processes and procedures • Rocking multiple computer systems simultaneously (you've got the tech magic) • Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits • Keeping it legal and cool – HIPAA, FCRA, FDCPA, you name it! Skills Needed: • Master of Negotiation (seriously, you're the Jedi of deals) • Basic Microsoft Office wizardry • Multitasking like a pro (juggling is your secret talent) • Customer service superstar • Smooth talker with words and on the keyboard Extra Awesome Attributes: • Dependable (the go-to person) • Excellent listening skills • Organized chaos? You thrive in it! • Quick learner with troubleshooting superpowers • Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans) Position Summary: Got your ducks in a row? Self-motivated and all about processes? Awesome! We need someone like you who's a smooth talker and a pro at top-notch customer service. You'll be at the forefront of our mission to settle outstanding balances. Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels. With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.