Description Simulator Center Manager Location: Skip Barber Simulator Center – Holbrook, NY Position Type Part-Time Overview The Skip Barber Simulator Center is seeking a motivated, business-minded Simulator Center Manager to oversee daily operations, manage private and corporate events, and lead our seasonal league programs. This role is ideal for a high-energy individual who understands customer experience, enjoys motorsports and esports culture, and is driven to grow a thriving, community-focused facility. Requirements Daily Operations • Oversee day-to-day simulator center operations, ensuring a smooth, professional, and welcoming environment. • Manage the booking calendar for rentals, walk-ins, private events, and league nights. • Ensure all simulators, equipment, and facility technology remain in top operational condition; coordinate maintenance when needed. • Train, schedule, and supervise part-time staff and event support personnel. • Handle cash management, reporting, inventory, and opening/closing procedures. Customer Experience • Greet and assist customers, ensuring top-tier hospitality and a memorable experience for all guests. • Deliver basic simulator and racing instruction for new or inexperienced participants. • Manage customer issues, questions, and escalations with professionalism and enthusiasm. • Maintain an environment aligned with the Skip Barber brand standards and service expectations. Event Management • Plan, coordinate, and execute private group events, corporate outings, and special programs. • Run seasonal league events, including driver check-ins, heat scheduling, scoring, rule enforcement, and awards. • Collaborate with Skip Barber leadership to create unique event formats that enhance customer engagement. • Work with marketing to promote recurring event nights and new program offerings. Business Development & Community Growth • Proactively seek opportunities to increase foot traffic and bookings through outreach to local businesses, schools, clubs, and community organizations. • Develop and execute grassroots marketing initiatives (flyers, partnerships, promotions, email campaigns). • Generate ideas to attract new customers and retain existing ones, including competitions, themed nights, memberships, and loyalty programs. Operational Leadership • Serve as the on-site leader and primary point of contact for company leadership. • Ensure all safety, cleanliness, and operational standards are met. • Maintain a positive culture among staff and customers, fostering a fun, competitive, and inclusive environment. Qualifications • Experience in customer service, hospitality, event management, or facility operations preferred. • Strong interest in motorsports, esports, or simulator racing (prior sim experience a plus, but not required). • Comfort working with PCs, Windows-based systems, and basic technical troubleshooting skills are required. • Proven ability to manage multiple responsibilities in a fast-paced environment. • Strong communication, organizational, and leadership skills. • Self-starter mentality with a passion for driving business growth and building community. • Availability on evenings and weekends for league nights and special events. Compensation • Competitive hourly or salary structure based on experience. • Performance incentives tied to event bookings and business growth. • Access to Skip Barber training resources and development opportunities.