Description Essential Duties and Responsibilities: Employee will perform the following job duties. Other duties, responsibilities, and activities may change or be assigned at any time with us without notice. Evaluate and engage with customers to expertly diagnose, troubleshoot, and undertake a wide range of residential plumbing issues. Adhere with local and national plumbing codes to ensure all installations, repairs, and maintenance tasks are compliant. Complete physical removal of existing fixtures and installation of new fixtures/systems, using hand tools, soldering, cutting tools, piping, hoses, dollies, parts, etcetera commonly associated with plumbing work Prepare estimates/quotes for installation of replacement water heater and obtain customer’s approval to proceed with work Accurately track repairs and work completed in Service Titan Procure customer payment Submit required documents, photos, etcetera either electronically or hard copy Participate in ongoing training opportunities and team meetings to support continuous professional development. Drive Company vehicle to Company assigned locations to obtain required parts and materials Requirements Residential service plumbing experience of 2+ years Must have an active, current Washington / Oregon / California State Plumbing 01 / 02 License Excellent interpersonal communication skills on a technical level Able to work both independently and as part of a team