Description The Part-Time Facility On Site will be responsible for assisting in commissary operations, maintaining and monitoring commissary hubs, addressing inmate grievances, troubleshooting and repairing hardware issues, and checking each tablet at the Carroll County Jail. Requirements Working Hours: Tuesday: 7:00AM-4:30PM Thursday: 1:30AM-10:00AM Hub Check night Friday: 7:00AM-4:30PM Key Responsibilities: · Commissary Distribution: assist the commissary process, including inventory management, Perfect Pass procedures, and distribution of commissary items to inmates. · Inmate Grievances: Collaborate with the Site Manager to address and resolve grievances related to commissary and hub services, ensuring compliance with facility policies and procedures. · Hardware Troubleshooting: Diagnose and repair hardware issues related to commissary equipment and inmate tablets. · Facility Meetings: If requested by the facility, attend administration meetings as a representative of Kimble's, providing updates and feedback on hub operations. · Tablet Checks: Regularly check and maintain inmate tablets to ensure functionality and address any issues promptly. · Tablet Inventory: Ensure accurate inventory in every area of the facility and maintain detailed logs regarding the tablets. Qualifications: · High school diploma or equivalent (GED) required. · Experience in corrections, technology management, or related field preferred. · Strong problem-solving skills and ability to troubleshoot hardware issues. · Excellent communication skills, both verbal and written. · Ability to work independently and as part of a team. · Proficiency in using computer systems and software applications. Physical Requirements: · Ability to lift and carry up to 50 lbs. · Frequent sitting, standing, and walking. · Manual dexterity to handle and repair hardware.