Description City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person. It is with love and compassion we advocate for the overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. And with enough endurance, we witness, firsthand, remarkable stories of transformation. We believe in the power of unity. Poverty, homelessness, mental illness and addiction are community issues and deserve a community response of support for those working to create a better life for themselves and their loved ones. We are better, together. Still reading? Great! Now more about the position. City Care is searching for the right person with a knack for seeing great potential in others and working as part of a team with the shared goal of motivating change. This Advocate will understand the complexity of the intersection of poverty, homelessness, mental illness and substance use for our neighbors experiencing unsheltered homelessness. Responsibilities include but are not limited to: • Carry out the mission, vision and values of City Care • Well-versed in community resources, developing a network of collaborative partners • Encourage guests in receiving services that will result in housing stability • Participate in a team culture of professional hospitality, confidentiality, teamwork and safety among guests, interns, volunteers, staff and partners • Assist guests in daily check ins and check outs • Monitor storage areas and organize monthly clean-outs • Manage inventory and proper storage of program supplies Requirements • Understanding of the complexity of the intersection of poverty, homelessness, mental illness, substance use and recovery • Cool under pressure • Computer literate, resulting in error-free data entry • Ability to multitask • Ability to work as a member of a team to accomplish shared goals • High School diploma or equivalent • Reliable transportation • Pre-employment background check, driving record and UA • Reliable transportation Preferred • Professional experience navigating mental and physical health systems, benefits and resources • BHCM-I or II; PRSS Certification We believe in rewarding growth and commitment! Here's how our bonus and raise system works: • 90-Day Review Bonus Successfully complete your 90-day review and earn a pay raise to $15.61/hour • 1-Year Anniversary Bonus Successfully complete your annual performance review and earn a pay raise to $17.00/hour • Training Completion Bonuses Additional bonus opportunities are available for completing onboarding training and advanced trainings. These bonuses are awarded upon completion.