Description CLASSIFICATION: student employee, work study DEPARTMENT: Ketcham Center REPORTS TO: Ketcham Center Director and Coordinators FULL TIME/PART TIME: Part-Time SHIFT: Varies includes nights and weekends LOCATION: Trenton, Missouri-Main Campus Position Summary: Ketcham Center Attendants are responsible for working with NCMC students and the public to provide customer service in a recreational center environment. Attendants also provide assistance with set-up/tear down and staffing for events and activities. Essential Functions: Duties and responsibilities include but are not limited to · Greet members and provide assistance to customer requests · Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms · Set up individual membership accounts and provide membership information · Monitor member sign-in and log · Work concession stand at community events, basketball games, and recreational activities · Work admissions gate at events, collect money and verify passes · Assist in crowd control and flow as needed · Set-up/tear down tables, chairs, equipment, and other prep as needed before and after events · General housekeeping and cleaning · Other duties as assigned Requirements Qualifications: · Good work ethic and communication skills · Individual that is task oriented and able to accomplish such tasks Education: High school diploma preferred Experience: Customer service experience preferred Skills: Ability to work with the public in a large setting; ability to work in large crowds; excellent customer service skills; basic computer skills and phone etiquette. Physical Demands: Able to lift up to 25 lbs.; moving about between floors, bleachers, and rooms, ascending and descending stairs; Ability to handle high noise levels; reaching, pulling, and pushing when setting up equipment, tables and chairs; able to do repetitive tasks; remain stationary at a desk for extended periods while working on a computer, answering phones, and dealing with the public. Environmental Demands: Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.