Description Position: Drive Thru/Cashier Reports To: Shift Leader / Assistant Manager / General Manager Position Summary: Greets and assists guests to help ensure all guests receive high end service and attention at drive thru and register. Essential Job Functions: • Greets guests as they enter and thanks and ensures satisfaction of guests as they exit. • Assists in managing guest flow by following management direction. • Assists guests in their basic needs, such as with highchairs, drink refills, etc. • Take all orders through drive thru and ensure orders are correct and timely. Other Functions: • Assists servers in ensuring guest satisfaction by helping to refill drinks, pre-bus and bus tables. • Ensures restrooms are clean and maintained throughout day. • Ensures all guests are told thank you and goodbye as they exit. • Participates in all required training programs, marketing programs and new store openings. • Resolves all guest concerns/complaints in a prompt and professional manner according to standards and policies. • Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader Requirements Minimum Requirements: •Minimum of 16 years of age. •Customer service oriented; smiles, friendly and hospitality-oriented personality. •Ability to communicate with a diverse staff of co-workers and base effectively. •Availability to work all shifts necessary to operate the restaurant. Hours vary depending upon work efficiencies and other job demands. •Able to work in a fast paced, full-service restaurant. •Must be able to lift up to 25# •Must be able to reach, bend, stoop, lift, carry and wipe. •Reading and writing skills are required. •Walks and stands during entire shift, cleans an performs side-work functions as assigned by the Manager on duty.