Description Position Summary: The EPS Account Representative is responsible for collections and follow-up with Employers to obtain prompt/accurate payment on accounts. The EPS Account Representative will assist and manage all aspects of employer account receivable functions of the organization including billing, collections, follow-up, payment posting, and credit balance resolution. Duties and Responsibilities: • Preparation, submission and management of invoices to all Employer contacts. • Maintain knowledge of current billing requirements for all employer accounts. • Track and monitor financial activities of all Employer accounts. • Resolve billing issues of outstanding claims providing information needed such as medical records or results and maintain current aging of accounts receivables. • Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost. • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by coworkers, management and Employers. • Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule. • May receive incoming telephone calls and resolve issues communicated. • Assists in reviewing and balancing transaction reports for administration. • Performs various duties as needed in order to successfully fulfill the function of the position. • Ability to interpret and apply policies and procedures. • Other duties as assigned. This is a safety sensitive position. Qualifications: • Education: • High School diploma and/or equivalent combination of education and experience • Experience: • 12 months experience in Medical field or equivalent • Skills: • Ability to use 10key by touch o Able to type 45 wpm • Basic Microsoft Excel and Word knowledge, Medical billing knowledge o Analytical skills • Organizational skills Working Conditions: • Subject to varying and unpredictable situations and interruptions. • Occasionally subjected to irregular hours. • Occasional pressure is due to a fast-paced environment. • Position may require lifting, carrying or pushing equipment or patients. IND123 Requirements Physical Requirements: • Must be able to see with corrective eye wear • Must be able to hear clearly with assistance • May be exposed to infectious and contagious diseases. • May be in contact with patients under a wide variety of circumstances. • Able to handle emergency or crisis situations. • May be occasionally subject to irregular hours. • May be required to wear protective equipment as necessary.