Description Job Summary Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook. • Anticipate and accommodate all needs of the guests. • Provides professional and exceptional service. • Delivers and describes all food items to the guests, in a timely manner. • Participates in table maintenance and bussing of excess tableware. • Maintain general cleanliness of stations and entire venue. • Follow supervisor’s instructions, communicate with and support co-workers, be a team player. • Possesses in-depth knowledge of all food menus and the company. • Complies with Department of Health and company sanitation standards. • Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs. • Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including: • Stocks station with prescribed items and supplies • Performs opening side-work as prescribed • Performs closing side-work as prescribed • Reports all breakage, damage of equipment or furniture immediately to management. • Attends and participates in daily pre-service meetings. • Attends and participates in any training sessions or departmental meetings. • Learn by listening, observing other team members and sharing knowledge while leading by example. • Portrays a positive and professional attitude. • Demonstrates knowledge of Company, its partners and supporting hotel environments. • Works as part of a team and provides help and support to all fellow team members. Requirements Education, Experience and Skill Requirements • Company in-venue runner training, Food Handling Certificate. • Previous hospitality experience. • Previous food running experience. • Previous experience in a high-volume restaurant/nightclub/lounge. • Must be able to stand, lift and bend for extended periods of time. • Must be able to bend and lift to 50 lbs. • Role may include job duties or tasks requiring repetitive motion. • Exposure to hot kitchen elements or cleaning materials. • Must be able to work and remain focused in a fast-paced and ever-changing environment. • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.