Description At Barbour Orthopaedics, we’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives. We are currently seeking a Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments. Clinic Location: Lawrenceville- 965 Oakland Road, Lawrenceville, GA Shift: Monday - Friday Noon- 8pm Saturdays 9-6pm Responsibilities: • Collect and enter patient data while checking the accuracy of existing data. • Prepare appropriate paperwork for patient appointments. • Verify Patient Insurance or Financial Responsibility • Collect any payments required by patients before their visit. • Demonstrate professionalism in appearance, language, and demeanor. • Properly greet all who enter the office and check patients in accordingly. • Scan patient data into appropriate charts. • Monitor patient wait times. • Communicate with patients as they wait. • Schedule patient appointments in person or over the phone. • Answer phone calls and transfer calls to the appropriate departments. • Monitor office supply levels. • Complete office opening and closing procedures. Requirements Qualifications: • High school graduate or GED certificate • Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process. • Language skills adequate for high-level written, interpersonal, and telephone communication. • ASC/Medical Office experience preferred. • EMR/EHR systems experience preferred. • Proficient with Microsoft Word and Excel. Why Work for Us? We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.