Description • Open the bakery early in the morning • Clean kitchen equipment and tools before use • Weigh flour and other ingredients to prepare dough • Bake different bread types, like pretzels, baguettes and multigrain breads • Adjust oven temperatures to ensure proper baking • Mix various ingredients to create fillings for cakes and pies (e.g. chocolate ganache, caramel sauce and fruits) • Decorate cakes with glazes, icings, buttercream and edible toppings, like flowers • Shape dough to prepare different types of pastries, including croissants, cookies and sweet rolls • Prepare custom-made pastries based on customers’ preferences (e.g. birthday cakes) • Recommend recipes to renew our menu and attract more customers (e.g. gluten-free or vegan desserts) • Track food supplies and place orders, as needed • Provides premier customer service, including greeting customers and answering their questions • Sells products by providing customers with information needed to make product-related decisions • Takes and fills special orders for customers • Finishes products (e.g. fills or ices donuts or pastries) • Packages, labels, and prices products for self-service • Maintains and fills bakery trays, display cases, and ingredient bins • Operates the scale • Operates the bread slicer • Assists with unloading trucks and organizes and restocks supplies • Assists in cleaning duties Requirements • Minimum 1 year experience in high volume bakery preparation or equivalent experience • Organized, consistently follows through on commitments • Demonstrates the ability to handle multiple demands • Communications skills – clear directions, good listener • Experience serving the public • Ability to project friendly, outgoing personality • The potential for prolonged standing, walking, squatting, and/or bending • Ability to stand for long periods • Ability to work in cold, wet conditions • Ability to read and interpret documents such as department manuals and reports • Ability to prioritize work tasks, multi-task, and maintain focus • Willingness to work weekends • Willingness and ability to learn and grow to meet the changing requirements of the job • Evening/night work may be required • Occasional high stress when dealing with systems/customers/staff, working a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays • Always have a positive attitude • Understand key business standards related to food, service, and cleanliness • Problem solving – Anticipating, analyzing, and identifying problem • Understand key business standards related to food, service, and cleanliness • Continuously interacting with customers and co-workers • Willingness and ability to learn and grow to meet the changing requirements of the job • Ability to lift heavy boxes frequently up to 40 pounds and occasionally up to 50 pounds • Ability to walk and stand for long periods • Ability to work in cold, wet conditions • Prolonged standing, walking, squatting, and/or bending • Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms • Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects • Occasionally high stress when dealing with systems/customers/staff • Ability to remain calm under pressure and in stressful situations • Willingness to work weekends • Regular, predictable attendance • Ability to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays • Perform other tasks assigned by management. • Assist other customers in all departments, in prompt friendly courteous manger, referring them to other staff when necessary. • Maintain department logs, cleaning schedules, safety materials, and inventory documents. • Must have basic knowledge of math, weights, and measures. • Performs duties in a safe and efficient manner • Participates in training activities to increase personal skill levels, and to improve overall department processes and customer service. • Meets the physical requirements to perform the job functions listed above