Description POSITION SUMMARY: Assist in the care of patients under the direction of nursing and medical staff. RESPONSIBILITIES: • Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction • Provides care to patients visiting the clinic under the direct supervision of a provider or nurse/clinic manager. • Triages patient concerns on-site, via telephone or electronic messaging • Interviews patients, measures vital signs and records information in patients' charts • Assists providers in translation for patient examinations and procedures if needed • Reports observations, conditions and problems of patients to the provider and/or nursing management team • Obtain and discuss results of lab or diagnostic testing with provider. Communicates instructions regarding care to patients • Performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures as required • Assists in reviewing voicemails, ensuring proper follow-up is taken • Follows all infection control, hand hygiene and PPE guidelines • Prepares and stocks rooms (daily/weekly) and clinic supplies prior to visit as well as cleaning rooms appropriately between patients • Delivers medical care in accordance with the Catholic Moral and Ethical Directives • Follows all HIPAA and OSHA guidelines and regulations, including assisting HIPAA and OSHA Officers in ensuring compliance. • Upholds established San José Clinic policies, procedures, objectives, quality assurance, safety, environmental and infection control • Performs other related work as assigned Requirements QUALIFICATIONS, EDUCATION, AND EXPERIENCE: • Medical Assistant Certificate/Diploma • National Certified Medical Assisting Certificate • Current CPR Training • Minimum of 6 months experience in family practice or community health setting • Ability to communicate with medical terminology in English and Spanish required • Can demonstrate excellent organizational skills, multi-tasking and effective use of time • Also able to handle and complete multiple tasks or project with multiple deadlines • Ability to deal professionally, courteously and efficiently with public and all levels of the organization • Ability to operate computer, copier fax, and scanners • Must be proficient in Microsoft Office and practice management system software applications. (EMR as applicable) • Can demonstrate effective verbal and written communication skills • Can demonstrate effective customer relation skills, working with diverse populations, often in stressful fast paced environments PHYSICAL REQUIREMENT: • Ability to sit, stand, bend and stoop for (long) periods of time • Ability to exert up to 50 pounds of force occasionally/frequently • Ability to work in a stressful environment • Ability to respond to emergency/crisis situations • Exposure to noise • Exposure to blood and/or body fluids