Description • This is a general application for the Thousand Oaks area • Veterans encouraged to apply The Finance Manager plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue. Responsibilities: • Financing and Loan Processing: • Meet with customers after the vehicle selection to discuss financing options. • Assess customer creditworthiness and pre-qualify them for loan options from various lenders. • Negotiate loan terms and interest rates with lenders on behalf of the customer. • Secure financing approval and finalize loan documents. • Ensure all loan documentation is accurate and compliant with regulations. • Product Presentation and Sales: • Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.). • Tailor product recommendations to the customer's needs and budget. • Overcome objections and effectively close deals on F&I products. • Maintain a deep understanding of all offered products and their benefits. • Deal Structuring and Profitability: • Structure financing deals that meet customer needs while maximizing dealership profit. • Utilize various tools and techniques to increase profitability within legal and ethical boundaries. • Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products). • Customer Service and Relationship Building: • Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience. • Build trust and rapport with customers, addressing their concerns and questions with professionalism. • Maintain a positive and welcoming demeanor in sometimes high-pressure situations. • Compliance and Regulations: • Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act). • Stay informed about updates to regulations and adapt processes accordingly. • Additional Responsibilities: • Train and mentor sales staff on F&I products and processes. • Maintain strong relationships with lenders and insurance providers. • Assist with monthly and quarterly sales reports and financial analysis (as needed). • Other duties as assigned Qualifications: • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. • Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending). • Strong understanding of automotive financing principles and loan options. • Excellent sales and negotiation skills. • Proven ability to close deals and meet sales targets. • Exceptional communication and interpersonal skills. • Proficient in computer skills and dealership management software (DMS). • Ability to multi-task and manage time effectively in a fast-paced environment. • A valid driver's license with a clean record. • Knowledge of F&I regulations and compliance is a plus. Benefits of Working at Swickard: • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. • Ongoing training and support • Opportunities for continued personal and professional growth. • We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: • Insurance: medical, dental, vision, life and pet insurance • Optional disability coverage • 401k plan • Paid Holidays • PTO About Us • We were founded in 2014 by Jeff Swickard in Wilsonville, OR. • We’re a hospitality company that happens to sell cars, parts, and service. • We are a team. Everyone plays a role in our success. • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?