Description SCHEDULE: 40 hours per week; Tuesday-Saturday, 4pm -12:30am. Pays $21.40 - $23.97 per hour DOE (Salary ranges provided are based on relevant experience and skill set) Plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am LOCATION: 140 Clarendon Street, Boston SUMMARY OF THE POSITION: The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. Occasional daytime availability will be required for trainings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements EDUCATION/TRAINING: REQUIRED: • High School Diploma or equivalent· Computer literacy, proficient with Microsoft Word, Outlook, Excel PREFERRED: • College degree KNOWLEDGE/EXPERIENCE: REQUIRED: • Ability to work well with a diverse population. • Excellent communication, interpersonal, and observational skills. • Strong writing skills, ability to document observations • Experience working with people with active and untreated mental illness including substance use disorders PREFERRED: • Prior experience in residential management, direct service with people with behavioral health challenges • Experience working with people who have been homeless • Familiarity with Harm Reduction approach to working with people with Behavioral Health challenges. • Experience using crisis intervention • Knowledge of substance use disorder issues and of mental illness· Bilingual