Description Excellent opportunity for a highly motivated individual that enjoys social services and the elderly. Universal Metro Aging Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. UMAS is a small, family run organization. The perceptive employee would need to have experience with that or have experience wearing multiple hats. In addition, perceptive employee should be able to work autonomously, be a self-starter, and have initiative and lots of follow through. This position requires frequent travel to client homes within the assigned service area. Roles and Responsibilities • Oversee in-home caregiving services and ensure quality care delivery • Conduct home visits to monitor client satisfaction and caregiver performance • Support business growth through marketing and community outreach • Resolve issues between clients and homecare aides • Provide coaching and support to caregivers • Document visit reports and follow-ups • Ensure compliance with company policies and regulations • Report incidents or concerns promptly • Build strong relationships with clients and families • Act as a point of contact for client concerns • Participate in community outreach and networking • Develop relationships with referral sources • Assist with marketing and client acquisition efforts Requirements Basic Qualifications include • Education: High School Diploma or Equivalent. Bachelor's degree in human services, social work gerontology, activity therapy, recreation, physical therapy, art therapy or related field preferred. Associate degree acceptable. • Experience: Pervious experience working with older adults or in an adult day care environment preferred. • Physical exam (no more than 6 months prior to employment) • CPR/First Aid certification or willing to be become certified • Proficient in Microsoft Office Products (Outlook, Word, PowerPoint, Excel, etc.) • Excellent communication skills, including oral, written and presentation • Self-motivated, creative, flexible and results driven • Ability to be a productive team member/player Additional qualifications include • Being fluent in English/Hindi/Gujarati.