Description Duties and Responsibilities: • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. • Diagnoses cause of most malfunctions and performs repair. • Communicates with parts department to obtain needed parts. • Saves and tags parts of the job if under warranty or if requested by the customer. • Examines assigned vehicle to determine if further safety or service work is required or recommended. • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. • Documents all work performed and recommended on the repair order. • Road tests vehicles when required or refers to the test technician. • Participates in manufacturer-sponsored training programs, schools, and events. • Keeps abreast of manufacturer technical bulletins. • Supervises work of any apprentice technicians as assigned. • Reports machinery defects or malfunctions to supervisor. • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. • Keeps shop area neat and clean. • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. • Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc. • Operates all tools and equipment in a safe manner. • Reports any safety issues immediately to management. • Other tasks as assigned. Requirements Qualifications: • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Working Conditions: • Working in shop with fans, if necessary