Description Makers Air is seeking a motivated, sales driven, detail-oriented Charter Sales Specialist to join our team in Fort Lauderdale Executive Airport. This role combines charter sales, booking coordination, and personalized guest service to create a seamless, VIP-level experience from the initial inquiry through departure. The ideal candidate is organized, relationship-focused, and comfortable managing multiple details in a fast-paced aviation environment. Employment Type: Full-time Location: Onsite – Fort Lauderdale Executive Airport (FXE) Benefits: Medical, dental, vision, life insurance, short- and long-term disability, 401(k) with company match, paid time off, and more after 60 days. What You’ll Do: • Evaluate charter inquiries and provide accurate quotes, referring clients to scheduled flights when applicable. • Guide clients through the booking process, collecting necessary information to select the appropriate aircraft. • Follow operational protocols to ensure smooth booking and execution of services. • Create and distribute custom itineraries and arrange ground transportation, catering, and special requests. • Greet guests upon arrival and at Customs and ensure the passenger lounge is well-maintained and stocked. • Address guest inquiries, issues, and complaints promptly, ensuring a VIP-level experience. • Collect deposits and balances, maintaining accurate financial records. • Coordinate with pilots, freight, valet, and hotel partners to fulfill special requests and elevate the guest experience. • Generate 5 sales leads per month and quote/book day trips while cultivating relationships with hotel partners. • Collaborate with the marketing team to create reports, execute strategic campaigns, and support BIT brand growth. • Perform other related duties as needed. Requirements What Youl'l need: • High school diploma or bachelor’s degree in business, Hospitality, Aviation, or a related field (preferred) • 2+ years of experience in sales, charter operations, hospitality, customer service, or the travel industry. • Familiarity with private aviation or tourism industries is an advantage. • Strong organizational and multitasking abilities. • Excellent communication and interpersonal skills. • Attention to detail and a proactive approach to problem-solving. • Proficiency in relevant software (e.g., booking systems, CRM, and Microsoft Office). Physical Demands: • Ability to lift up to 20 pounds. • Ability to stand, walk, and bend for extended periods of time. • Ability to work in a warehouse environment with varying temperatures.