Description The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server. Responsibilities • Greet and seat guests • Present menus to guests • Create and organize wait lists • Manage floor plan • Answer phone and answer any questions regarding the menu and restaurant • Manage the call-ahead/reservation list in tandem with a manager • Interact with guests as they leave the restaurant in order to ensure positive dining experience Skills • Strong verbal communication skills towards guests and coworkers • Superb reading and writing skills in order to create wait list and decipher wait time • Excellent organizational skills • Multitask in a high volume setting Working Conditions • Be able to stand for the entirety of a scheduled shift • Be able to reach, bend, and stoop frequently • Be able to carry up to 15 lbs. Education/Experience • High school diploma or equivalent is preferred • Prior restaurant experience is not required