Description • Supports the efforts of department managers as directed by the General Manager / Assistant GM. • Works with leadership team to achieve labor and revenue goals. • Oversees the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards. • Works with leadership team to develop and execute effective action plans to enhance profitability. • Maintains uniform standards and a professional appearance for all Team Members. • Consistently provides professional, friendly and engaging service to Guests and team members. • Collaborates on a daily basis with Department Heads on ways to improve productivity. • At times, Works hand in hand with Hourly Team Members giving guidance. • Assists Department Managers in fine tuning schedules prior to posting. • Ensures all pre-opening checklists have been completed to ensure all equipment is working properly, and all areas of the park are ready for operations. • Works with the leadership team to ensure the condition of the physical property exceeds standards at all times. • Assists leadership team to ensure team member reviews are completed efficiently and in a timely manner. • Actively promotes the retention of our quality team members by ensuring that we are living our CORE values. • Works to become proficient in all systems and processes (Aloha, Sacoa, Sync, etc.). • Actively grooms team members into future leaders. • With the approval from the GM, implements effective cost control measures for all departments. • Ensures all directives and promotions are effectively communicated to front line team members. • Ensures all city, state and federal permits are up to date. Requirements Physical Requirements: • Standing for long periods of time with frequent bending and turning. • Must be able to lift 40 lbs. • Ability to work in a fast-paced environment. • Ability to withstand extreme hot/cold temperatures. • Ability to flex schedule as needed. Standard Company Expectations: • TABC certification required. • Food Service Manager certification required. • Goes beyond the normal expectations without compromising the company mission, vision and values. • Demonstrates the ability to be courteous and accountable in all situations. • Responds to Guests’ special requests in a courteous and accountable fashion. • Monitors the consistency of the product provided to all guests. • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. • Cooperates with all team members when assigned additional tasks and listens to others with compassion. • Seeks knowledge from multiple sources and learns from past experiences for future development and growth. • Maintains uniform standards.